Free toolkit

Enterprise Commerce Platform Selection Scorecard

Weight 22 criteria by what matters to you, score each platform from your own evidence, and see a weighted total and ranking.

  • 22 criteria across seven areas
  • Your weights, your scores — no vendor bias
  • Weighted totals and ranking

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What is inside

3 parts, ready to use

  1. Criteria

    Catalogue and pricing, markets and brands, B2B, experience, integration and data, team and operations, and cost.

  2. Weights and scores

    Weight each criterion 1–5 for how much it matters, then score each platform 1–5 from demos, written answers and references.

  3. Results

    Weighted score, score as a percentage of the maximum and a rank for each platform, counting only the criteria you scored.

Preview

Seven areas, 22 criteria

Every score starts blank, so the result reflects your requirements and your evidence, not ours.

  1. Catalogue size, pricing rules, currencies and tax
  2. Countries, brands, marketplaces and stores
  3. B2B accounts, quotes, terms and reorders
  4. Storefront, checkout, search and content
  5. ERP, OMS, PIM, CRM and data
  6. Team, speed to launch, upgrades and ecosystem
  7. Licence, build and three-to-five-year running cost

How to use it

Agree the weights with your team before anyone scores a platform, so the weights are not bent to fit a favourite. Then score each platform from evidence — a demo of your hardest requirement, vendor answers in writing, conversations with references — and let the totals start the discussion rather than end it.

The scorecard accompanies our comparison of Shopify, Adobe Commerce and Salesforce Commerce. If you would like an independent view, our advisory team runs platform selection workshops that start from your requirements.

Who it is for

Who gets the most from it

  • Enterprise brands choosing or replacing a commerce platform
  • CTOs, ecommerce directors and finance leads running a selection
  • Teams comparing a replatform with improving their current platform

Enterprise Commerce Platform Selection Scorecard

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