Running a global Shopify store means complying with the laws of every country you sell in. From privacy policies to shipping disclosures, your store’s legal foundation must match each region’s standards.
Here’s a breakdown of what to include:
1. Privacy Policies & Data Collection Notices
GDPR (UK/EU):
- Store policies
- Intellectual property usage
- Dispute resolution jurisdiction (set region-wise)
- Refund terms
CCPA (California, USA):
- Include “Do Not Sell My Info” link
- Explain how to request deletion of data
2. Terms & Conditions / Terms of Service
Outline:
- Store policies
- Intellectual property usage
- Dispute resolution jurisdiction (set region-wise)
- Refund terms
- Use TermsFeed or Iubenda for auto-generated templates
3. Shipping, Returns, and Refund Policies
Customize by:
- Region-specific shipping carriers and timelines
- Local consumer protection laws (e.g., 14-day return mandate in UK/EU)
- Return address in respective countries if available
4. Product-Specific Regulatory Compliance
- TGA (Australia): For health products, supplements, and cosmetics
- Health Canada: NPN for vitamins, cosmetics, etc.
- FDA (US): For food, supplements, cosmetics
- Add disclaimers and certifications where applicable
5. Accessibility & ADA Compliance (USA)
Ensure your Shopify theme is:
- Keyboard navigable
- Includes alt tags for all images
- Contrast & color accessible
- Use Accessibility Enabler or Accessibly apps
Final Thoughts
A professional store protects itself and its customers. Legal and compliance pages aren’t optional — they’re a growth enabler when expanding internationally.
Need help setting up legally compliant policy pages for Shopify? CommerceBolt can help.